The secret to our customer service
When you sign up to Octopus, you’re trusting us to get energy to your home. We work hard to honour that trust through outrageously good customer service. Here’s what you can expect from us.
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When you sign up to Octopus, you’re trusting us to get energy to your home. We work hard to honour that trust through outrageously good customer service. Here’s what you can expect from us.
Meet Derya, senior product engineer and mastermind behind the Octopus Home Mini. Read about her avant-garde journey from Nokia to Hive to Octopus Energy.
100% of businesses customers saved money on our Shape Shifters trial. It's a smart time-of-use tariff that gives you 21 hours of cheaper electricity every day. Check out the exciting impact.
Octo Assist is a £30 million customer help fund and a collection of support schemes designed to give extra help to customers most in need.
Read more and find out how to apply for electric blankets, thermal cameras, standing charge holidays and more.
Join me on an amazing journey to rural Kenya with Renewable World! We explored 2 out of 4 remote healthcare centres, witnessing the transformative power of solar energy in communities.
Jason Cassells designed Octopus’ next-generation heat pump factory from the ground up. Drawing on three decades of engineering and manufacturing experience and a doctorate in fluid dynamics, his heat pumps are many times more efficient than a gas boiler, and greener to boot.
Find out how you could save up to 96% on your electricity bill on the Octopus Flux tariff, or even get paid to use energy on Intelligent Octopus Flux. We dig into how much you can save with solar, and why an installation is worth it.
Octopus Energy is made up of 3,000+ fantastic people working on stuff you'd never expect, all pushing hard towards a shared goal: driving the global green energy revolution. In our Spotlight series, we'll introduce you to some of the brilliant people behind the scenes. (Fancy joining them? Browse Octopus jobs!)
Octopus Energy Services is the dynamic team bringing our green energy products straight to our customers' homes.
Meet Nick, the support engineer who is instrumental in delivering our cutting-edge technology to our customers.
Information on discounted prices from April 2024 including a breakdown of rates and charges for every region on Flexible Octopus.
Play our unplugged virtual Pub Quiz In tonight's Saving Session, February 29th 6pm. Epic prizes up for grabs: Arsenal FC tickets, 800,000 Octopoints, Deliveroo vouchers, Odeon tickets, and more.
Introducing Octoplus, our brand new rewards programme for smart meter customers. Here, customers get rewarded for making the grid greener.
In a typical British home up to one third of the heat produced by central heating systems is lost through the roof, walls, floor and windows.
We wanted to help – so for the past few years, we’ve loaned out high-tech thermal heat cameras to vulnerable and low-income customers. So far, 8000 of our customers have borrowed one of our cameras. We wanted to let you know how it’s gone.
Energy companies have historically been some of the UK’s least trusted businesses. In 2016, we were founded to change that with genuinely fair prices.
Find out how we’ve been fighting for fair prices over the last eight years. Not just for our own customers, but for every single household in the UK.
As we head into the new year, we reckon it’s high time we caught up with some exciting developments that have been going on in the wonderful world of Octopus Energy Generation.
Smart meters don’t just make your energy billing easier and more accurate, as a fundamental building block for a green energy revolution they're easily worthwhile.
Information on discounted prices from January 2024 including a breakdown of rates and charges for every region on Flexible Octopus.
A year ago, our lovely customer Alan got his Tesla Model Y through our salary sacrifice scheme – along with his charger, smart tariff and Electroverse public charging through Octopus, too. Alan and I sat down to talk about how it's EV being green...
This week, I sat down with Andy, one of our environmentally-conscious customers. Just like our wonderful customer Alan, Andy has been making strides toward a more sustainable lifestyle by getting an Octopus Electric Vehicle and joining our Intelligent Octopus Go tariff.
We chatted about his experience with Octopus Energy, his transition to electric vehicle ownership through our salary sacrifice scheme, and the biggest changes he's observed in his eco-friendly journey.
Hey I'm Constantine, welcome to Octopus Energy!
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